Air Conditioner Heat Pump Installation in Telford, PA
"Just wanted to let you know that Don Wagner and the Carney team did a GREAT job with our recent heat pump installation. It has kept us cool all summer, the unit is quieter than our old system, and it seems to keep the house at a more consistent temperature. Thanks again!"
- Kent G., Telford, PA
Heating and Air Conditioning System Replacement, Montgomery County PA.
“Dear Mr. Carney:
I want to thank you and your employees for a job well done! As one of your customers in Montgomery County…it meant a lot to me to have Carney install the new heating and air conditioning system because there was never any doubt in my mind that the project would be done correctly, thoroughly and without problems. You can’t put a price tag on that!
Joe carefully and professionally pulled together the bid and was very diligent about telling me about qualifying rebates, answered many technical questions about the equipment and was very patient.
Mike and Jim, the technicians who did the installation were on time from start to finish and respectful with neat appearances and did a totally excellent job.
Lisa has been wonderful also – on the phone, faxes and emails, ansering questions, setting up the installation date and sending information. I’m sure there are many other people behind the scenes but these are the people I know should be commended.Thanks again formaintaining such high standards of excellence in all phases of your business. It’s very hard to find today. Whenever I can, I will always recommend Carney. Have a great summer!”
- Sandy M, Montgomery County, PA
New Heat Pump System, Bucks County PA
“We are amazed at how quiet our new heat pump systems are – both inside and outside the home. Our home has never been more comfortable!
Thanks for a great product. Carney was outstanding. I would recommend their services to anyone.”- Cathy R, Pipersville, PA
Air Conditioner Repair, Lansdale, PA
Dear Mr. Carney,
I just wanted to take a moment to write to you and share a recent experience with your company. Two weeks ago, our air conditioner stopped working a couple of hours before we were about to have over 50 people over for my 4 year old daughter's birthday party!
I tried calling several air conditioning repair companies in the Lansdale area and no one was able to help, most didn't even answer their phones. It was hotter inside my house than outside so I went outside to make phone calls to every company I could find in the phone book when I noticed one of your trucks and yard signs at my neighbor's house a few doors down. I walked over to get the phone number and as I approached the sign, one of your men was walking to his truck. I explained my situation to him and asked him if he could come over when he was done and look at our air conditioner. He explained that he worked on air conditioner replacements and that he did not have repair parts on his truck, but he offered to take a minute to call your office and see if you could help. When he hung up, he told me to call your office and ask for Lisa and that she would "make it happen"! I was so relieved! I called your office and asked for Lisa. As promised, she was expecting my call and assured me that she would get a repair man to my home as soon as she could.
About an hour later, your air conditioning service man, Jim arrived at our home - at this point, I was really worried and almost in a panic. He assured me that he would do everything he could to get it working and asked me a few questions about when it stopped working and if I had noticed any patterns or noises from the system before it broke. After that he went to work, back and forth from the basement to the outside unit. About 45 minutes later, he got it working again and we had cold air coming from the vents! It took a little while for the house to get cool again, but everyone was comfortable and the birthday party was a big hit!
Thank you so much for having such great people in your company, everyone that I talked to was so friendly and accommodating and they did everything they could to help.
We know that we need to get a new air conditioner soon, and we'll definitely be calling Carney to replace it - my neighbors are so happy with the new one you just installed in their home.
Thank you again and please pass along my thanks to Lisa, Jim and the replacement technician that made the phone call for me in the first place - they were all great!- Michelle S, Lansdale, PA
Heat Pump Replacement, Perkasie PA
New system seems to be working fine and with yesterday's 90s, nice. Am sure I'll be playing with around with the options, adjusting functions etc. for awhile. Thanks for the info and sales help.
Also wanted to comment on Tuesday's install. Chris and Matt did an outstanding job. What I've seen from the work Carney's did at my in-laws former home and Tuesday's install were field technicians who are meticulous, thorough, and have great attitudes. Too often you get service for whatever, you're dealing with techs who seem to be just going through the motions, doing the jobs because the boss told them to. Nothing exceptional. The Carney staff treat you like its their own business at stake, want you totally satisfied and, to come back for more. I will definitely recommend Carney to others. Thanks, John.
- John B, Perkasie, PA
Heat Pump Replacement, Quakertown, PA
[Your] technicians are very polite, they take the time to explain the issue(s) to me before even starting. Last year, on my day off, my heat pump went unexpectedly. A Carney salesman was able to come out that same day and I did purchase a heat pump from Carney.
Just keep doing what you are doing. Continue to provide customers with quality work, respect and politeness.- Carol D, Quakertown, PA
Furnace Replacement, Doylestown, PA
1 - Estimate & proposal process was complete, professional and superior to other companies. Joe was a significant factor in our decision.
2 - Installation was scheduled immediately.
3 - Fuel pump on oil burner malfunctioned two days after installation. Carney scheduled and repaired the pump very quickly.
4 - Lisa was very customer service oriented and professional.
5 - Installers were courteous and professional.Carney met all of my expectations with this installation.
- Craig & Tara L, Doylestown, PA
Boiler Replacement, Lansdale, PA
"To Carney Plumbing: This is a thank you note for the job your employees did installing a boiler and a hot water heater for us. They were very knowledgeable, courteous, clean and efficient. Give the gentlemen a big thank you. We were very pleased with the job they did."
- Linda K, Lansdale, PA
Plumbing Repairs, Bucks County PA.
"Dear Mr. Carney, Our thanks again to Carney Plumbing for exceptional service at our home on August 5th & 7th. Your technicians were very helpful and professional."
- Darlene S, Furlong, PA
Heater Repair, Hilltown, PA
"Dear Kevin and all your wonderful workers, Thank you so much for everything --- you guys truly are the BEST!!"
- Diane S, Hilltown, PA
Heater Repair, North Wales, PA.
"A long overdue note of appreciation for your wonderful service. We very much appreciate the promptness and professionalism that both Tim and Jerry showed us at the time of our unit problem. Keep up the good work! Your courtesy and professionalism were very evident and we thank you very much!"
- Ed and Ann B, North Wales, PA
Sump Pump Replacement, Chalfont, PA
"I wanted to let you know how pleased I am with your company and quality service of your technicians. Recently, after the nor'easter on Sunday, April 15, my basement was flooded with 4 inches of water. I did call your company for emergency service and within the hour that day, I received a call from your technician, Bill. He asked what the problem was and I told him my sump pump did not work and water was coming in quickly. I have a finished basement, so items were floating. Bill was very calm and quickly got on the job as soon as he arrived. He replaced my sump pump and made sure that the water was out before he left for the many calls I am sure he received that day. It is very reassuring to know that Carney Plumbing responds quickly and has professional staff to work on problems. Thank you. "
- Maureen S, Chalfont, PA
"We have been extremely impressed with the professionalism and workmanship demonstrated by every Carney representative. Our impression is that this company is genuinely concerned that our heating and cooling is adequate and satisfactory. The whole organization is impressive in delivering a service that is excellent and dependable."
- Ted S, New Hope, PA
Plumbing Repairs, Huntingdon Valley, PA
"Whenever I have called Carney for a plumbing problem, they are here in less than an hour. My old plumber took 3 days at best!"
- Joanne K, Huntingdon Valley, PA
"I have been very pleased with Carney Plumbing, Heating & Cooling - their service techs are trustworthy and perform their job very well! I can always count on Carney!"
- Joyce C, Hatfield, PA
"I believe Carney Plumbing, Heating & Cooling is a progressive company very interested in customer satisfaction without nonsense. I like this very much. It says much about the people at Carney."
- Ozzie R, Ivyland, PA
Air Conditioning Repair, Doylestown, PA
"[Technician] Jim has been to my home several times to tune up my a/c unit. He is very knowledgeable and extremely courteous. I will continue to ask for Jim with my annual tune-up. I am an extremely satisfied customer for over 23 years. Your newsletter is great! Thanks for your Web site! "
- Linda V, Doylestown, PA
Water Heater Replacement, Souderton, PA
"I want to extend my sincere thanks to you and your entire organization for the superb customer service you provided to my family during our recent hot water heater crisis. I have been a Carney Plumbing customer for some time (about 15 years in Chalfont and now 2 years in Souderton). I also want to thank Laura in your office for the helpful and very professional manner she displayed in responding to my request for your organization's help in possibly challenging the manufacturer's position on the water heater's warranty. I truly appreciate your efforts and am thrilled with the refund you provided. Thanks again for the superb service and making me feel important as one of your customers. I know you truly appreciate my business. Thank you. "
- Bruce A, Souderton, PA
New Heat Pump System, Perkasie, PA
"We are completely satisfied with any service that has been performed for us. [Your technicians] are knowledgeable, friendly and very good to work with."
- Patricia G, Perkasie PA
