Heat Pump Replacement, Quakertown, PA
[Your] technicians are very polite, they take the time to explain the issue(s) to me before even starting. Last year, on my day off, my heat pump went unexpectedly. A Carney salesman was able to come out that same day and I did purchase a heat pump from Carney.
Just keep doing what you are doing. Continue to provide customers with quality work, respect and politeness.- Carol D, Quakertown, PA
Furnace Replacement, Doylestown, PA
1 - Estimate & proposal process was complete, professional and superior to other companies. Joe was a significant factor in our decision.
2 - Installation was scheduled immediately.
3 - Fuel pump on oil burner malfunctioned two days after installation. Carney scheduled and repaired the pump very quickly.
4 - Lisa was very customer service oriented and professional.
5 - Installers were courteous and professional.Carney met all of my expectations with this installation.
- Craig & Tara L, Doylestown, PA
Boiler Replacement, Lansdale, PA
"To Carney Plumbing: This is a thank you note for the job your employees did installing a boiler and a hot water heater for us. They were very knowledgeable, courteous, clean and efficient. Give the gentlemen a big thank you. We were very pleased with the job they did."
- Sincerely, Linda K. Lansdale
"Dear Mr. Carney, Our thanks again to Carney Plumbing for exceptional service at our home on August 5th & 7th. Your technicians were very helpful and professional."
- Sincerely, Darlene S. Furlong
"Dear Kevin and all your wonderful workers, Thank you so much for everything --- you guys truly are the BEST!!"
- Sincerely, Diane S. Hilltown
"A long overdue note of appreciation for your wonderful service. We very much appreciate the promptness and professionalism that both Tim and Jerry showed us at the time of our unit problem. Keep up the good work! Your courtesy and professionalism were very evident and we thank you very much!"
- Ed and Ann B.,North Wales, PA
Sump Pump Replacement, Chalfont, PA
"I wanted to let you know how pleased I am with your company and quality service of your technicians. Recently, after the nor'easter on Sunday, April 15, my basement was flooded with 4 inches of water. I did call your company for emergency service and within the hour that day, I received a call from your technician, Bill. He asked what the problem was and I told him my sump pump did not work and water was coming in quickly. I have a finished basement, so items were floating. Bill was very calm and quickly got on the job as soon as he arrived. He replaced my sump pump and made sure that the water was out before he left for the many calls I am sure he received that day. It is very reassuring to know that Carney Plumbing responds quickly and has professional staff to work on problems. Thank you. "
- Maureen S,Chalfont
"We have been extremely impressed with the professionalism and workmanship demonstrated by every Carney representative. Our impression is that this company is genuinely concerned that our heating and cooling is adequate and satisfactory. The whole organization is impressive in delivering a service that is excellent and dependable."
- Ted S.,New Hope
Plumbing Repairs, Huntingdon Valley, PA
"Whenever I have called Carney for a plumbing problem, they are here in less than an hour. My old plumber took 3 days at best!"
- Joanne K.,Huntingdon Valley
"I have been very pleased with Carney Plumbing, Heating & Cooling - their service techs are trustworthy and perform their job very well! I can always count on Carney!"
- Joyce C.,Hatfield
"I believe Carney Plumbing, Heating & Cooling is a progressive company very interested in customer satisfaction without nonsense. I like this very much. It says much about the people at Carney."
- Ozzie R., Ivyland
"[Technician] Jim has been to my home several times to tune up my a/c unit. He is very knowledgeable and extremely courteous. I will continue to ask for Jim with my annual tune-up. I am an extremely satisfied customer for over 23 years. Your newsletter is great! Thanks for your Web site! "
- Linda V. ,Doylestown
"I want to extend my sincere thanks to you and your entire organization for the superb customer service you provided to my family during our recent hot water heater crisis. I have been a Carney Plumbing customer for some time (about 15 years in Chalfont and now 2 years in Souderton). I also want to thank Laura in your office for the helpful and very professional manner she displayed in responding to my request for your organization's help in possibly challenging the manufacturer's position on the water heater's warranty. I truly appreciate your efforts and am thrilled with the refund you provided. Thanks again for the superb service and making me feel important as one of your customers. I know you truly appreciate my business. Thank you. "
- Bruce A.,Souderton
"We are completely satisfied with any service that has been performed for us. [Your technicians] are knowledgeable, friendly and very good to work with."
- Patricia G.,Perkasie
